Rules

RULES FOR ACCOMMODATION AND STAY AT THE OLD NEST

INTERNET

 WiFi network is theoldnest with password theoldnest.


CHECK-N
Check in the house could be done after 15:00
50% deposit payment is due in order to confirm your booking, the supplement could be done on check-in in BGN.
ID card or pasport should be provided at check-in.
Early check-in costs 33% of the overnight rate. 

CHECK-OUT

Chech out should be made by 11:00 on departure day;
In case of late check-out 33% of the overnight cost is due. 
If you wish to extend your stay, please inform us. Please have in mind that late check-out or extending your stay might cause change of the room, according to the house occupancy. 

DURING YOUR STAY 
On check-out the key should be left at the door or provided to our staff. Lost key costs 10.00 BGN
Taking the room's amenities with you, such as towels, sheets, books etc. is not allowed. 
Friends and guest you could welcome in the common areas.
All payments should be done in Bulgarian lev.
In case of need we provide usage of washing mashine, iron, hair dresser, dryer.

FOOD AND DRINKS
Breakfast: from 08:30 to 10:00;
Dinner – from 20:00 до 23:00 часа;
Packed meal could be requested by 19:00 on the previous day. 
Breakfast is included in overnights.
Dinner request could be made by 11:00 on the same day.
Dinner cancellation could be made by 11:00 on the same day.
Keeping food in the rooms is not allowed. 
There are exceptions, such as special diets or diabetic products, please inform the manager. 
Cooking or bringing electric appliences in the rooms is not allowed. 

SMOKING AND ALCOHOLIC DRINKS
Smoking in all rooms and main closed facilities of the house is not allowed. 100.00 BGN penalty fee is due if the rule is broken. 
We have few smoking open areas around the yard. 
We do not serve alcohol to guests under 18 years old. 

WE DO NOT TOLERATE
Making inappropriate noise afrer 10pm.
Inappropriate behaviour.
Arrogant behavour of obviously drunk guests or chaotic one. 
Breaking the public order or the one in the house. 
In case of decline guest to comply our rules, we keep the right to cancel the booking immediately without having responsibility to return any paments. 

SMALL VISITORS AND GUESTS
Please do not leave your children without any adult presence. 
Parents are responsible for their children's behaviour. 
In case of fall or any other injury during the children play - the house staff is not responsible. 
All material damages caused by children should be covered by their parents. 

PETS
Are allowed in The Old nest property.
Owners should provide bows, food, bed. 
Pets are not allowed on human beds or to use human's towels. 
In dinning area pets should be on a leash and should not disturb other guests. 
Owners are responisble to clean afrer their pet.

SECURITY
The house have video surveillance on all common areas.
The house have fully equiped emergency kit in case of need.

COMPLAINTS, REFUNDS, DAMAGES
Всеки коментар или жалба по отношение на престоя трябва да се направи при Управителя по време на престоя, така че въпросът да бъде решен веднага;
Запазваме си правото да таксуваме гости за причиняване на щети, съзнателно, по небрежност или непредпазливост. Ако щетите бъдат установени, след като гостът е напуснал, къщата си запазва правото да изпрати фактура за дължимата сума по ремонта;
Не поемаме отговорност за услуги, предоставени от трети страни на гостите.

ПОЖАРНА БЕЗОПАСНОСТ
В общите части, на чардака, в кухнята и трапезариите са разположени пожарогасители;
Ако се открие пожар или дим, моля сигнализирайте незабавно наш служител, като посочите съответното място.

ПРИРОДНИ БЕДСТВИЯ – НАВОДНЕНИЯ, ЗЕМЕТРЕСЕНИЯ И ДР.
В случай на природно бедствие:
Запазете спокойствие и следвайте инструкциите на персонала. Не изпадайте в паника. Останете на място, където и да сте. Повечето наранявания се случват, когато хоратa влизат или излизат от сградите;
В случай на земетресение се скрийте. Ако сте вътре, застанете под бюрото или масата, срещу вътрешна стена или под вътрешна врата. Стойте далеч от стъкла, прозорци и външни врати. Ако сте навън, останете далеч от сгради, тротоари и електрически кабели.
- Използвайте стълбите.